Privacy Policy

This Privacy Policy ("Policy") applies to Manifest, accessible via do369.com ("Service", "we", "us", "our", or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Policy explains our information practices and the choices available to you regarding the use and disclosure of your information.

1. Information We Collect

We collect information from you in various ways to provide, improve, and personalize the Service. The types of information we gather include:

Information You Provide Directly

• Account Registration: When you create an account, we collect information such as your name, email address, phone number, username, password, and profile information you choose to provide.
• Communication and Support: When you contact our customer support team, submit feedback, or participate in surveys or reviews, we collect the content of your communications and related information.
• Payment Information: If you make a purchase, we collect payment details such as credit card information, billing address, and transaction history through secure payment processors.
• User-Generated Content: Any content you create, upload, or share through the Service, including texts, images, documents, and other materials.
• Preferences and Settings: Your account preferences, notification settings, and customization choices.

Information Collected Automatically

• Device Information: Details about the devices you use to access the Service, including hardware model, operating system, browser type, and unique device identifiers.
• Usage Information: Data about your interactions with the Service, such as pages viewed, features accessed, search queries, clicks, and the duration of your sessions.
• Location Information: Geographic location data based on IP address or, with your consent, precise location through GPS or similar technology.
• Log Data: Server logs containing IP addresses, access times, browser type and language, internet service provider, and referring pages.
• Analytics Data: Information about how you use the Service, collected through analytics tools and tracking technologies.

Information from Third Parties

• Social Media Integration: If you connect your social media accounts to the Service, we collect information authorized by those platforms.
• Third-Party Services: Information received from payment processors, analytics providers, and other business partners.
• Public Sources: Publicly available information that we may aggregate or enhance our records.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To create and maintain your account, deliver the Service, process transactions, and fulfill your requests.
• Communication: To send you transactional communications, service announcements, updates, security alerts, and respond to your inquiries.
• Marketing: To send promotional materials, newsletters, and marketing communications (with your consent where required).
• Personalization: To customize your experience, provide relevant content recommendations, and tailor features to your preferences.
• Analytics and Improvement: To analyze usage patterns, understand user behavior, improve the Service's functionality, and develop new features.
• Security and Fraud Prevention: To detect, prevent, and address fraud, security breaches, technical issues, and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our Terms of Service and other agreements.
• Business Operations: To conduct audits, account verification, and other administrative and operational purposes.
• Aggregated Analysis: To create anonymized, aggregate data for statistical analysis and business intelligence.

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may disclose your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including payment processors, hosting providers, analytics services, email service providers, and customer support platforms. These providers are contractually obligated to use your information only to provide services to us and must maintain the confidentiality and security of your information.

Legal Requirements and Protection

We may disclose your information when required by law, such as in response to subpoenas, court orders, or governmental requests, or when we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others, investigate fraud, or respond to security threats.

Business Transfers

If we are involved in a merger, acquisition, bankruptcy, liquidation, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Authorized Users

If you authorize third-party applications or platforms to access your account, we may share relevant information according to your authorization.

Aggregate and De-identified Information

We may share aggregated, anonymized information that cannot reasonably be used to identify you with partners, advertisers, and other third parties for marketing, analytics, and business purposes.

User Consent

We may disclose your information with your explicit consent for purposes you have approved.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand usage patterns, and deliver targeted content. These technologies include:

Types of Cookies

• Essential Cookies: Required for the Service to function properly, including authentication and security features.
• Performance Cookies: Collect information about how you interact with the Service to help us optimize functionality and performance.
• Analytics Cookies: Enable us to track and analyze user behavior, traffic patterns, and engagement metrics.
• Marketing Cookies: Used to deliver targeted advertisements and measure the effectiveness of marketing campaigns.

Your Cookie Choices

Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to access or use certain features of the Service. We respect Do Not Track signals, though third parties may not.

Similar Tracking Technologies

We may use web beacons, pixel tags, local storage, and similar technologies to track user activity and measure campaign effectiveness.

5. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and, in some jurisdictions, to receive a copy of that information in a portable format.

Correction and Update

You may request that we correct inaccurate or incomplete information. You can also update your account information directly through your account settings.

Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions. We will make reasonable efforts to accommodate such requests, though some information may be retained for legal, regulatory, or operational purposes.

Opt-Out of Communications

You may opt out of receiving promotional emails and marketing communications by clicking the "unsubscribe" link in our messages or adjusting your notification preferences in your account settings. Please note that transactional and service-related communications cannot be disabled as long as you maintain an account with us.

Marketing Preferences

You can control how we use your information for marketing purposes through your account preferences and privacy settings.

Exercising Your Rights

To exercise any of these rights, please submit a written request to our Privacy Team at the contact information provided below. We will respond to your request within the timeframe required by applicable law.

6. Data Security

We implement comprehensive technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: Sensitive data such as payment information is encrypted in transit and at rest using industry-standard SSL/TLS protocols.
• Access Controls: We restrict access to personal information to authorized employees and service providers who need it to perform their duties.
• Secure Servers: We maintain secure servers with firewalls and intrusion detection systems to protect against unauthorized access.
• Regular Audits: We conduct regular security assessments, vulnerability testing, and penetration testing to identify and address potential weaknesses.
• Incident Response: We maintain incident response procedures to address any security breaches promptly and notify affected individuals as required by law.
• Employee Training: Our employees receive regular training on data protection practices and security protocols.

While we employ industry-standard security practices, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and password.

7. Children's Privacy

The Service is not intentionally designed for or directed to children under thirteen years of age. We do not knowingly collect personal information from children under thirteen without parental consent. If we discover that we have collected personal information from a child under thirteen without parental consent, we will delete such information promptly.